FAQs

Here are some common questions about our shoes if you have additional questions please contact us.

About Our Infant Shoes

Are soft sole shoes good for my infant?

Soft soles protect your baby’s feet from outside elements; in addition, provide more protection than socks while remaining flexible and unrestricted.

What is microfiber?

Microfiber is a synthetic fabric which looks and feels a lot like suede but is extremely absorbent, breathable and dries very quickly. Commonly used in athletic footwear. Wee3® infant shoes are made of 100% leather and microfiber in the toe area.

Is it safe for my child to put Wee3® infant footwear in his/her mouth?

All materials are non-toxic but we do not recommend you allow your child to put Wee3® infant shoes in his/her mouth.

Can I put Wee3® infant footwear in the washing machine?

We do not recommend putting your Wee3® infant shoes in the washing machine. Please wash with mild soap and a soft brush to remove any dirt.

Can Wee3® infant shoes be worn indoor and outdoor?

Wee3® soft sole infant shoes are meant for non-walkers. We do not recommend wearing them outside on dirty ground.

Will Wee3® infant shoes stay on my child’s feet?

Wee3® infant shoes have a hook-n-loop Velcro strap for a customizable fit or an elastic heel design to cup little ankles for a snug fit.

What sizes are available for infants?

Our Wee3® infant shoes come in whole sizes 1-4.

How often should I measure my child’s feet?

Little feet grow very fast so we recommend measuring every six to eight weeks. It would also be helpful to record the date along with your child’s size.

Order Processing

My Wee3® infant shoes don’t fit. Can I keep the cool box and return the shoes?

If your Wee3® infant shoes don’t fit please don’t return the shoes in a new box. All shoe returns need to remain in the original box.

What is your return policy?

Our return policy page has information in regards to returns.

How can I check my order status?

Your order could take up to three days to process depending on your shipping options. You will receive an email confirmation upon receiving the order and another email confirmation when your order has been shipped.

What form of payment is acceptable for Wee3®?

Wee3® accepts Visa, MasterCard, American Express and PayPal. Only credit cards issued in the US or Canada will be accepted.

Where can I purchase Wee3® in retail stores near me?

At this time you can only purchase Wee3® products online but if you join our mailing list you will be the first to receive retail placement notifications.

How can I carry Wee3® infant footwear in my store?

To become a Wee3® retailer please fill out our wholesale retailer inquiry page.

If the style I want is sold out how long will it take before it will be available?

Depending on the style and season availability for a sold out item will vary. As items sell out we will provide more information regarding the replenishment of a style.

My Account

How can I reset my username/password if I forget it?

No worries. Just go to your log in page and enter the email address you initially used. You will receive an email to allow you to change your password.

How do I update my account?

Log into your account and revise your initial information provided.

What do I get if I join the Wee3® mailing list?

When you join the Wee3® mailing list you will have the option to view and download new shoe themed printables. You will receive notification of new releases, special events and helpful learning information provided by our early childhood specialist Dr. Cathia Darling.

How often will I be receiving activity pages to download and can I request age specific activities?

We will not bombard you with useless emails. Periodically we will send you notifications of new arrivals and useful information for your child’s early learning. As our brand grows you will be able to request age specific printables for children 2-5yrs but until further notice we will try to provide a good variety.

Do I have the option to remove my email from the Wee3® mailing list?

Yes, at anytime you can unsubscribe when you receive any of our emails.

Shipping

Where does Wee3® ship?

At this time Wee3® only ships within the US and Canada.

How can I track my order?

You will receive an email confirmation and tracking number once your order has been scheduled for shipment.

Do you ship to a PO box?

We only ship to physical addresses at this time.

Ooops I submitted the wrong shipping address what should I do?

Unfortunately at this time we are unable to change an order after it has been placed. The order will have to be canceled, billed back to you and then reordered again.

About Wee3®

What inspired the Wee3® name?

"It takes a village to raise a child." This famous quote was derived from an old African proverb and one that plays a significant part in the creation of our name, Wee3. Our brand believes that 3 major contributors assist in the healthy growth and development of a child, which makes up our idea of a modern day village. This village consists of involved parents, caring teachers and a serving community.

Can Wee3® shoes teach my child?

No, Wee3® infant shoes are not to take the place of parent/child involvement. Remember, you are your child’s first teacher and our brand is here to create awareness of the importance of early learning through footwear.

Are the "Moment Maximizers" created by an educator?

Yes, Wee3® Moment Maximizers have been created by our in house early childhood educator Dr. Cathia Darling.

I am an educator can I submit activity ideas to be posted on the website?

As of this time we do not suggest you send original created activities for trademark reasons but in the near future we will be asking educators/mentors to become "Wee3 Dream Catchers". This will allow you to be an ambassador for the brand and create dialogue/awareness of early learning needs in your area that we can address through footwear. Subscribe to our email list and you will receive notification about the program soon.

 

Sizing

Sizing Chart

Please print out our sizing guide for the perfect fit.  Wee3® Sizing Guide (1.46 MB PDF)

Sizing Guide

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